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Developer and technical tools · Guide 4 of 10

Customer bug report collection widget workflow

Complete a small task from input to review.

Step-by-step workflow for Customer bug report collection widget

This customer bug report collection widget workflow page covers customer bug report collection widget. First, choose one small task you can check by hand. Then follow the steps below and compare the result with your source information.

The download is an offline record workspace. This page explains one part of its use. For the full process, follow the ten linked guides in order or open the section you need. Keep your source notes with your working files.

Complete one task with Customer bug report collection widget

  • This package includes a separate runnable application. Read RUN-PORTAL.txt and its deployment instructions before using the application. The HTML workspace and the hosted application are separate parts of the package.
  • Choose one outcome from the included capabilities: Working task-specific fields; Editable records or document output; Search or preview where applicable.
  • The product exposes these inputs: Reporter; Page URL; Steps to reproduce; Expected result; Actual result; Severity; Status.
  • Use the relevant interface control and review its result. The delivered interface includes these labels and controls: Download JSON backup; Restore backup; Print / PDF; Load example; Clear workspace; Close; Save record.
  • Correct the original input if the result is wrong. Repeat the operation and check again.
  • Save a dated working copy or supported backup, then inspect the final output before sharing.

Keep the task small enough to verify

Create a small set of entries with different values. Check sorting, editing and output behavior that is relevant to the available controls.

Respect the product boundaries

Manual records and exports. No live portal, automatic monitoring, matching, notifications or multi-user access. Includes a runnable Python customer application; public hosting is configured by the buyer.

Use a clear stopping point

First, define what a finished result looks like. Choose a small case rather than your whole workload. This makes each change easier to follow.

Next, complete one action and inspect its result. If it looks wrong, fix the input before you continue. Otherwise, save your work and move to the next action. Finally, compare the finished result with the goal you wrote down at the start.

Details to check in this product

  • Reporter: confirm the source and keep a clear reference.
  • Page URL: check the value against your practice case.
  • Steps to reproduce: review the result before you save or share it.
  • Expected result: confirm the source and keep a clear reference.
  • Actual result: check the value against your practice case.
  • Severity: review the result before you save or share it.
  • Status: confirm the source and keep a clear reference.
Customer bug report collection widget workflow — three-step workflow diagram
Step-by-step workflow: a simple route from preparation to review.

A useful reference

Use an isolated environment when following the runnable application setup. Read the Python documentation on virtual environments for more detail.

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