Troubleshooting for Shift swap request tool
This shift swap request tool troubleshooting page covers shift swap request tool. First, choose one small task you can check by hand. Then follow the steps below and compare the result with your source information.
The download is an offline record workspace. This page explains one part of its use. For the full process, follow the ten linked guides in order or open the section you need. Keep your source notes with your working files.
If the package does not open
For shift swap request tool, confirm that the ZIP is fully downloaded and extracted. Open the supplied entry file from the extracted folder. Keep dependencies together and read START-HERE.txt.
Try a current desktop browser. Check whether a browser restriction, missing local file or cleared data is involved before changing your input.
If an output is missing or unexpected
The product exposes these inputs: Employee; Original shift; Requested shift; Colleague; Requested date; Approver; Status.
The delivered interface includes these labels and controls: Download JSON backup; Restore backup; Print / PDF; Load example; Clear workspace; Close; Save record.
- Repeat the task with a small fictional case and record the expected result.
- Review required inputs, date formats, numbers and selected records.
- Confirm whether the capability is actually listed in the package scope.
- Inspect the exported file rather than relying only on a preview.
- Restore a backup only in a separate practice copy until you understand the problem.
If you need help
Manual records and exports. No live portal, automatic monitoring, matching, notifications or multi-user access.
Contact the store with the product number, the step that failed, your browser or runtime version, and the exact error. Use fictional reproductions and avoid sending passwords, payment details or customer records.
Narrow the problem one step at a time
First, write down the exact action that fails. Note the error message and what you expected instead. Next, repeat the action in a clean practice copy with fictional inputs.
If the clean copy works, compare it with your working version. Check recent edits and missing files. However, keep the original working copy intact while you investigate. Finally, share a small reproduction with support if you still need help. Do not send private customer data.
Details to check in this product
- Employee: confirm the source and keep a clear reference.
- Original shift: check the value against your practice case.
- Requested shift: review the result before you save or share it.
- Colleague: confirm the source and keep a clear reference.
- Requested date: check the value against your practice case.
- Approver: review the result before you save or share it.
- Status: confirm the source and keep a clear reference.
A useful reference
Learn how browser storage differs from a file backup. Read the MDN explanation of browser storage for more detail.